Andersen Storm Door Latch Problems

With one of the best warranties in the industry we provide comprehensive support if issues arise. Simply enter your storm door serial number to be directed to information tailored specific to your storm door model. Start from the top down on your door.

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Even if you manually pull it closed all the way it doesn t latch.

Andersen storm door latch problems.

A proud part of andersen s culture is embracing individual differences and celebrating diversity. Andersen stands behind our products and has for more than a century. Another thing to try is remove the screws that hold the latch side z bar on one at a time. Maybe you can get away with just shimming the latch side.

Its 3000 series storm door is designed to be energy efficient and long lasting. If you don t do anything i e. Just open the door and then let go and try to let it close on its own it does not latch. Don t have your serial number.

Sometimes i completely remove the storm door and reinstall it because of settling problems. Andersen has created windows and doors for more than 100 years. Type your question into the field below to search our database of helpful articles. Find out if your andersen product is still under warranty by calling 888 888 7020.

The issue it that there is some amount of play in the lock mechanism which allows the door handle to droop somewhat and pull the latch from 100 extended where it will catch to 75 extended were it does not engage the strike plate. It will start to close open itself again and then the pressure of the closer will release and it will close but not latch. While a trusted company among builders and contractors this particular door is not without its problems.